Due to the decision of the Federal Council following the Epidemic Law Article 6, events with more than 100 persons may not take place until and including 7 June 2020.
Reopening of all ticket outlets on 11 May:
For some events the 30-day return period for cancelled events has already expired due to the lockdown. Tickets purchased at ticket outlets can still be refunded at the advance booking offices until 31 May 2020.
As it is difficult for us to respond to all enquiries by e-mail or telephone in due time for capacity reasons, we ask for your understanding if the response to enquiries is delayed.
You will support us in the fast processing of your request if you do not send it to us repeatedly - even if there are longer waiting times.
This is an extraordinary situation for all of us and we thank you for your understanding.